If within the first 30 days of the original purchase, you are not satisfied with the product, you must contact support@ pruvithq.com to return the unused portion of the product for a full refund, minus shipping and handling charges. Your promoter account will then be subject to six (6) months suspension.
Between 30 and 90 days, if you are not 100% satisfied with our products or are unable to sell them, you may return the items for a refund if the products are in resalable condition. (*Resalable condition means in sealed enclosed boxes with wrapper intact.) The refund shall be 70% percent of the original price for all returned product. Any shipping and handling charges incurred will not be refunded.
If you receive a product that is damaged or otherwise defective, you may return the product within 30 days of receipt for a full refund or replacement product.